Unable to View Task Details for a Worklist Item from Oracle BPM Worklist (Doc ID 1627606.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Configure OUTBOX using a shared view to see the worklist item from an organization as follows.  When trying to access the task details with another user an error pops up, "Unable to view Task Details" is encountered.

1) Login into workspace with user "test1" (who is a member of group A) and
Create a task and assign it to user test3 (who is a member of group B).
2) Login into workspace with user "test2" (who is a member of group A) and
Create a task and assign it to user test3 (who is a member of group B).
3) Login into workspace with user "weblogic" (or any user who has admin
privileges) and create shared view “Assigned by Group A” (Assignee as Me
(previously)
4) Login into workspace as test1 and in “Assigned by Group A” view, the user
should see 2 tasks. The user will get error on selection of these tasks

5) Similarly Login in as test2 and in “Assigned by Group A” view, the user
should see 2 tasks. The user will get error when you click on the task

 

Error: Unable to view Task Details.

Cause

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