Credits Linked To Obsoleted Transactions Are Not Reverted And Still Showing In The "Attainment Realtime Subject Area" (Doc ID 1628020.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.7.0.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Manage Incentive Comp-Monitor Performance and Review Incentive Results

ACTUAL BEHAVIOR
---------------
For some transactions which had been obsoleted , associated credit of both initial and new transaction are eligible


EXPECTED BEHAVIOR
-----------------------
Only new transaction credit should be eligible

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in

2. NAVIGATE TO:
a. Credits and Earnings
b. Manage Transactions
c. Query Transaction Number : ASRBALJAN-0006
d.
e. Notice that one transaction is obsoleted and another is credited. This is ok as we have uploaded two transactions with the same transaction number and this correctly shows that one transaction is obsoleted.
f. Click on the “Credited” transaction
g.
h. Notice that the credit for the “credited” transaction is -413,808.00 and has a status of eligible.
i. Now click on the “Obsoleted” transaction
j.
k. Notice that even though the transaction is “Obsoleted”, the credit still has a status of “Eligible”. This is what is causing the problem as the “Attainment Realtime Subject Area” still picks up the credits linked to the “Obsoleted” transaction.


3. log in
Fusion BI Answers
Attainment Real-time Subject Area

LETS CHECK IF THE CREDITS LINKED TO THE “OBSOLETED” TRANACTION IS PICKED UP AS ATTAINMENT

1. LOGIN AS ANDREW PASVOL
2. NAVIGATE TO BI ANSWERS
a. NAVIGATOR  REPORTS AND ANALYTICS
b. CLICK  BROWSE CATALOG
c. CREATE A NEW ANALYSIS
d. CHOOSE SUBJECT AREA  ATTAINMENTS REALTIME SUBJECT AREA
e. CHOOSE THE FOLLOWING FIELDS:
i. CALENDAR
1. YEAR
2. PERIOD
ii. PARTICIPANT
1. PARTICIPANT
iii. PERFORMANCE MEASURE
1. PERFORMANCE MEASURE
iv. SOURCE TRANSACTION DETAILS
1. SOURCE TRANSACTION NUMBER
v. ATTAINMENT TRANSACTION
1. SOURCE CURRENCY CREDIT AMOUNT
f. PLACE A FILTER ON “SOURCE TRANSACTION NUMBER”
i. EQUALS TO: ASRBALJAN-0006
ii.
g. PLACE A FILTER ON “PERFORMANCE MEASURE”
i. BEGINS WITH: 2014 Monthly Sales
ii.
h. CRITERIA SHOULD LOOK LIKE THIS:
i.
i. RESULTS SHOWS THE FOLLOWING:
i.
ii. Notice that the credit amount is Zero (0). This is incorrect as this indicates that it has taken the “obsoleted” transactions credit into consideration for attainment.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot trust report on credits

Cause

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