'Import Duplicate Record And Create Resolution Request' Is Not Working As Desired (Doc ID 1628745.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Common CRM - Version 11.1.7.0.0 and later
Oracle Fusion Trading Community Model Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Trading Community Model - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Goal

Why is 'Import Duplicate Record and Create Resolution Request' not working as desired ?

 

When manageing a File Import with Duplicate Customers in CSV File no duplicate Resolutrion request is generated
even when selecting Import Option : 'Import Duplicate Record and Create Resolution Request'

 

Solution

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