My Oracle Support Banner

Print Performance Documents - Employee Final Feedback not Displayed in Printed Document When the Manager Tries to Print (Doc ID 1628930.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Oracle Fusion Performance Management, Manage Worker Performance, Evaluate Worker Performance

ACTUAL BEHAVIOR
---------------
The manager logs in and navigates to Performance Management, he opens a Performance Document (PD) and goes to the Final Feedback task.  When he Prints the PD the Employee Final feedback is not displayed in printed document.

The section rating model defined in the Overall Summary section is the same as the default rating scale.

The customer has a role for the employee and for the manager in the structure tab of the performance template for the Overall Summary section. The Share Comments and Share Ratings is set to Yes for both the manger and the employee.



EXPECTED BEHAVIOR
-----------------------
Employee Final feedback should be displayed in printed document.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as manager.
2. Open the PD for the employee in question.
3. From the Overall Summary task, click "Printable Page"
4. Choose all options in the Print Pop-up.
5. In the printed document, the Employee Final feedback not displayed in printed document


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.