Listen & Analyze > Resources > Engagement Tab Not Showing In Analytics
(Doc ID 1630188.1)
Last updated on SEPTEMBER 15, 2016
Applies to:Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.
Certain modules in Listen & Analyze > Resources, such as the Engagement Tab, are not showing my Page Analytics.
This problem occurs when you add your Facebook page to SRM without having configured a username for your Facebook page through Facebook's page settings.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!