Listen & Analyze > Resources > Engagement Tab Not Showing In Analytics (Doc ID 1630188.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

Certain modules in Listen & Analyze > Resources, such as the Engagement Tab, are not showing my Page Analytics.

Changes

This problem occurs when you add your Facebook page to SRM without having configured a username for your Facebook page through Facebook's page settings.

Cause

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