Selecting Task - User And Roles Synchronization Process Fails - from FSM fails with a - Remote Portlet Communication Error (Doc ID 1630382.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

Executing a task from Functional Setup and Maintenance (FSM) - Run User And Roles Synchronization Process - fails with a - Remote Portlet Communication Error

The following error is displayed:

A remote communication error was received for the task Run User and Roles Synchronization Process. Review the details below and report this error to the owning product Global Human Resources

An error was received for the task Run User and Roles Synchronization Process. It is identified with the code PER_USER_AND_ROLES_SYNCHRONIZE_DETAILS that invokes the program /WEV-INF/oracle/apps/hcm/users/publicEssUi/flow/SyncUserRoleFlow.xml#SyncUserRoleFlow of module core hcmCore. A resource for the task may be missing or could not be accessed. Review the web component producer logs for more details on this error.

Cause

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