Impossibleto Create A Customer On The Standard UI

(Doc ID 1631787.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center - Version 11.1.7.0.0 and later
Oracle Fusion Customer Center Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms



When attempting to create a customer , the following error occurs.

ERROR

The foreign key value Classification Category is invalid. Enter column CLASS_CATEGORY value from table HZ_CLASS_CATEGORIES. (HZ-120080)


STEPS

The issue can be reproduced at will with the following steps:
1. Navigator - Customers
2. Create Customer Page



Cause

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