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CRM Integration: Updating Contact Information from a CRM to Eloqua Automatically (Doc ID 1633433.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Purpose

This article describes how data is passed from a Customer Relationship Management (CRM) system back into Eloqua using uploads called Auto Synchs. It also lists the type of Auto Synchs available and provides instructions for viewing and editing Auto Synch configuration.

Scope

You must have customer administrator privileges in Eloqua and set up the integration using a CRM admin account. You should also have a fundamental understanding of your CRM system and what type of data to pass between it and Eloqua.

Details

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In this Document
Purpose
Scope
Details
 Importing CRM data with Auto Synchs
 Types of Auto Synchs
 Viewing or Editing Auto Synch Details
 Related Reading
References

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