CRM Integration: Updating Contact Information from a CRM to Eloqua Automatically
(Doc ID 1633433.1)
Last updated on MARCH 12, 2021
Oracle Eloqua Marketing Cloud Service - Version 10 and later Information in this document applies to any platform.
This article describes how data is passed from a Customer Relationship Management (CRM) system back into Eloqua using uploads called Auto Synchs. It also lists the type of Auto Synchs available and provides instructions for viewing and editing Auto Synch configuration.
You must have customer administrator privileges in Eloqua and set up the integration using a CRM admin account. You should also have a fundamental understanding of your CRM system and what type of data to pass between it and Eloqua.
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