My Oracle Support Banner

How to Clear a Browser's Cache or Cookies (Doc ID 1634627.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Goal

This article describes how to clear an Internet browser's cache or cookies. This is a solution to many common issues.

For examples of common problems related to cache and cookies, see Knowledge Base document Unexpected Behavior Within the Eloqua User Interface (Doc ID 1611043.1).

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
 Clear your browser’s cache and cookies in Firefox
 Clear your browser’s cache and cookies in Internet Explorer (IE)
 Clear your browser’s cache and cookies in Chrome
 Related Reading
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.