LiveHelp Chat: Passing values to the agent from a Customer entry form. (Doc ID 1635452.1)

Last updated on MARCH 25, 2014

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Goal

 To show how to correlate the data taken from the customer entry form to the data displayed to the agent in the agent console during a chat session.

Solution

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