Fusion Talent: When Accessing My Goal Page, Java.lang.NullPointerException or Incident Error Thrown (Doc ID 1635631.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Goal Management Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Release 11.1.8.0.0

Unable to Access My Goals screen - Unable to access My Goals - Java Error thrown

ERROR

 java.lang.NullPointerException

OR

On: Release 11.1.7.0.0

Unable to Access My Goals screen - Unable to access My Goals - Incident Error thrown

ERROR
An Application error has occurred.  See the incident log for more information.
An application error has occurred.  You help desk can use the following information to obtain a more detailed description of this incident:  1834, Server Domain: HCMDomain, Server Instance: TalentManagerServer_1, Application Name: HcmTalentApp


STEPS

The issue can be reproduced at will with the following steps:
1.Login to Fusion HCM
2. Navigate to: Navigator ? Career >My Goals
3. Error is thrown

Note: Error occurs both in Classic UI and FUSE (Simplified UI)
Note: NO error occurs when access Performance Management or Person Management.



Cause

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