Campaigns: Contacts Stuck in Decision Step
(Doc ID 1636019.1)
Last updated on DECEMBER 23, 2022
Applies to:
Oracle Eloqua Marketing Cloud Service - Version 10 and later Information in this document applies to any platform.
Symptoms
There is a blue square with a number of contacts at the corner of a decision step, and the contacts do not flow through the rest of the campaign, even though the campaign is active.
Cause
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