Fusion Benefits - Close Action Items Process Does Not Close Action Items (Doc ID 1636771.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.4.0.0 and later
Oracle Fusion Benefits - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Goal

Question:
Fusion Benefits - Close Action Items process does not close action items

The close action item process was run successfully and it says that it completed for all people, but reviewed the people it said it processed and action items are still open.

Ran the process individually for one person, process completed successfully but action item is still open.

Tried same process for another client and it gave same results with past due action items still open.

Is there a configuration option to prevent this from occurring?
 

Solution

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