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Unable To Search For Customer's Parent (Doc ID 1637551.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Fusion Customer Center Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Deliver Customer Care

Unable to search for Customer's parent

An Application error occurred. See the incident log for more information.

The issue can be reproduced at will with the following steps:
1. Navigator > Customers
2. Search Customers

The issue has the following business impact:
Due to this issue, users cannot search customers


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