Fusion Global HR: Unable to Update or Add more than One E-mail of Type Work E-Mail (Doc ID 1637868.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.5.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

Users receive errors when attempting to add more than one e-mail address to an employee record.

Errors

You cannot add more than one e-mail of type Work E-Mail. (PER-1531583)
You cannot edit or delete an e-mail of type Work E-Mail. Contact your administrator. (PER-1531584)

The issue can be reproduced at will with the following steps:

1. Navigator > Person Management
2. Search for a person.
3. Select the person name in the search results to open Manage Person.
4. In the Communication Methods region, select Edit > Email Details.
5. Attempt to update or delete the Work E-Mail address.
6. Attempt to add a second Work E-Mail address.

 

Cause

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