SSO: Assertion Time / Out Of Validity Period (Doc ID 1638164.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 13B and later
Oracle Taleo Recruiting Cloud Service - Version 14B and later
Information in this document applies to any platform.

Symptoms

Users (e..g, SmartOrg, Recruiting) and internal Candidates (internal Taleo Career Section) experience authentication errors when attempting to access Taleo via SSO.

The issue may or may not be sporadic.  For example it may happen to only some users, and even for those users it may only happen some of the time.

This may be caused by a single SSO server out of many not being in sync with the atomic clock making it appear sporadic.

Assertion errors in Taleo logs contain something like "Out of Validity Period", "Assertion Too Soon", Assertion Time Out

Cause

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