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Campaigns: Definitions of 'Excluded From Email' And 'Error occurred while sending email' Statuses Seen in Campaign Canvas Email Steps (Doc ID 1638970.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.


This document defines the various campaign member statuses that might be indicated in an email step on the campaign canvas. A blue square at the top-right corner of an email step displays the number of contacts that remain in this step, for the reasons listed below. Contacts are essentially 'stuck' in the email step for these reasons.



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