Emails: Email was not Received Despite the Email Send being Recorded on the Contact Record
(Doc ID 1640026.1)
Last updated on DECEMBER 23, 2022
Oracle Eloqua Marketing Cloud Service - Version 9 and later
Information in this document applies to any platform.
Despite confirming that the email was sent by checking the campaign, the contact record, and the Email Batch Control, the email was never received.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.