Fusion HCM Workflow: Task Gets Completed After The First Approval Takes Place. (Doc ID 1640106.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.7.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Manage Workforce Lifecycle

In the scenario, user has defined an approval process for Transfers and promotions in BPM Tasklist.

Both transactions include 3 levels:

INITIATOR

- LINE MANAGER

- ANOTHER EMPLOYEE

- FYI TO HR REPRESENTATIVE

Transfer works as all approvers are notified, manage to approve and finally the process is completed. However, promotions do not work and once the line manager performs the 1st approval the transaction gets completed.

Due to this issue, users cannot get the approval workflow to work as expected; the transaction should follow the defined approval hierarchy.



Steps To Reproduce
1. Define BPM tasklist approvals for Transfers with 3 approval levels.
2. Define BPM tasklist approvals for promotions with 3 approval levels.
3. Engage approval process for Transfers and promotions.
-- Observe that for promotions the transaction gets completed incorrectly.




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms