Copy Paste MS Word to Text Field - Error : There are too many characters. Enter 4000 or fewer characters, not more. (Doc ID 1640625.1)

Last updated on APRIL 19, 2016

Applies to:

Oracle Fusion Performance Management - Version 11.1.7.0.0 and later
Oracle Fusion Profile Management - Version 11.1.7.0.0 and later
Oracle Fusion Performance Management Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When completing employee Performance documents for example, there are text fields for success criteria, comments, where the managers try to paste the information from a MS Word document.

Although, in MS Word it looks like there are fewer characters, when the information is copied to the text field you can get the error :

There are too many characters. Enter 4000 or fewer characters, not more.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to performance Management and Search for a performance document
2. Copy paste at least 3896 characters. in performance document
3. Notice system gives error and it doesn't save any text.

 

Cause

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