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ERROR: External Call Failure - "Your test encountered an error: duplicate value found" (Doc ID 1641093.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.


The symptoms you are experiencing are External call errors when running contacts through the CRM update program.  The error you are receiving would be similar to the message below:

ERROR - Your test encountered an error: duplicate value found: RainKing_Unique_ID_Lead__c duplicates value on record with id: 00XX000000XXXX


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