Large Import Fails And Locks Import Showing "Some data upload operation is going on. Please wait for some time" (Doc ID 1642113.1)

Last updated on JANUARY 04, 2016

Applies to:

Instantis EnterpriseTrack - Version 4.3 and later
Instantis EnterpriseTrack Cloud Service - Version 4.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Importing a large file (for example: Resource Import) times out and locks up the import tool showing "Some data upload operation is going on. Please wait for some time".

EXPECTED BEHAVIOR
-----------------------
The import should complete before locking up.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import again until the lock is cleared.

Cause

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