Enhancement : In Outlook Customer Name Should Not Be Required When Creating Lead Interaction
(Doc ID 1642121.1)
Last updated on NOVEMBER 03, 2016
Applies to:Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 220.127.116.11.0 and later
Oracle Fusion CRM for Microsoft Outlook - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
In Web App, in Lead, When an interaction is created it is not mandatory to enter Customer name however when interaction is created in Outlook (when creating Lead), the Customer name is mandatory. The behavior of Outlook with respect to Interaction creation should be the same as the behavior in web.
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