Offshore Agents Are Experiencing Latency When Chatting With Customers

(Doc ID 1643298.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Oracle Live Help On Demand
Information in this document applies to any platform.


Why are some agents experiencing latency in the application, particularly off-shore agents?


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