Mail Activity Report Versus Mail Messages Report (Doc ID 1645306.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Oracle Live Help On Demand
Information in this document applies to any platform.

Goal

I'm comparing the Agent Mail Activity Report against the Department Mail Messages Report. Why are the numbers not matching?
 

Solution

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