Config Layout Editor Stuck on Loading Dialog (Doc ID 1660043.1)

Last updated on MARCH 14, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When trying to open a Configuration layout editor it shows the loading screen but never fully loads.

The following error may also be found in the Oracle CPQ Cloud error log:

com.bm.xchange.servlet.BmGxtRpcBaseServlet.processBMException(BmGxtRpcBaseServlet.java:163) - ConfigAttrSetAssoc(attr_id = 8362696, set_id = 8363264) could not be found.
ConfigAttrSetAssoc(attr_id = 8362696, set_id = 8363264) could not be found.

Cause

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