Error When Submitting for Approval [User not found with login null null]

(Doc ID 1660050.1)

Last updated on JULY 24, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version N/A and later
Information in this document applies to any platform.


This error typically happens on "Revise," "Save," or "Submit" actions. This error message can be confusing because the user that is being referenced in the error is likely not the current active user on the quote. Also this error, most likely, does not happen on every quote so it can be difficult to track down what the root cause of this issue is.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms