Why do my FTP files keep disappearing?

(Doc ID 1660658.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.


Files are transferred to the CPQ Cloud FTP site (ex: ftp2.bigmachines.com), but disappear before they can be processed. This article explains this process and what is happening.


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