CMYK Images Do Not Display in RTF Outputs (Doc ID 1660661.1)

Last updated on APRIL 04, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Goal

If an image is not displaying on an RTF output, but does display on PDF output, it may be saved in the CMYK color space. This is a format used by professional image editing software for use in professional document printing. The RTF Converter used by CPQ Cloud Document Engine doesn't accept this image format. Any image saved in the CMYK format will need to be re-saved as a RGB color JPEG file.

Solution

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