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Configuration Troubleshooting (Doc ID 1660673.1)

Last updated on MAY 03, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Purpose

This document will go over some configuration errors and explain basic troubleshooting.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 General Configuration Troubleshooting
 The configurator is not recommending any parts
 The configurator is recommending the wrong number of parts.
 An attribute was modified but the change is not reflected on the Config Flow
 An attribute value is different than what is expected
 Multiple updates required to change a value
 The flow is different than is expected
 Set Type is not what you expect. (Recommendation Rules)
 A rule is not firing
References

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