My Oracle Support Banner

Unable to Create Users from Salesforce to CPQ Cloud (Doc ID 1660820.1)

Last updated on JANUARY 15, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

Whenever an admin tries to give a Salesforce User access to CPQ Cloud, they receive the following error via email:

Force.com Sandbox
CPQ Cloud provisioning of the admin@bigmachines.com.validation user failed.
Salesforce user information:
Username: admin@bigmachines.com
User Organization: Internal User
CPQ Cloud Company Login: null
User Type: SalesAgent
CPQ Cloud Enabled: true
Mass Provision for CPQ Cloud: false
Error during provisioning: Unauthorized endpoint, please check Setup->Security->Remote site settings. endpoint = https://test.bigmachines.com/v1_0/receiver

Changes

This may be a new setup within Salesforce and users have just started to be added to the environment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.