Error When Attempting to Upload Changes to Accounts [The Customer ID ####### is already being used. Please choose another.] (Doc ID 1660953.1)

Last updated on APRIL 15, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

Uploading changes to accounts, via the CPQ Cloud Bulk Uploader, and results in an error:

The Customer ID *insert customer id here* is already being used. Please choose another.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms