Campaigns: Contacts Stuck in Email Step with Status 'Excluded form Email: Distribution List or Brochure Resend'
(Doc ID 1662860.1)
Last updated on DECEMBER 23, 2022
Applies to:
Oracle Eloqua Marketing Cloud Service - Version 10 and laterInformation in this document applies to any platform.
Symptoms
When sending out an email in a campaign, emails are not sent out to some of the contacts in the email step. When you double-click the blue square in the top-right of the email step, and scroll to the far right in the step details, you will see "Excluded form Email: Distribution List or Brochure Resend" as the status of the contacts within that step.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |