Error When Clicked On Cancel Button On Customer Address Edit Screen (Doc ID 1663766.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to click on Cancel Button on Customer Address Edit Screen,
the following error occurs.

ERROR

Error:
An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 883, Server Domain: CRMDomain, Server Instance: CustomerServer_1, Application Name: CustomerApp.


STEPS

The issue can be reproduced at will with the following steps:

1. Create a customer.
2. Edit the customer
3. Select an address of the customer.
4. Click on Edit.
5. Without making any changes, click on Cancel on the address edit popup.


Cause

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