System Fails To Generate Employee Deduction Element For New Hire 411287 (Doc ID 1664161.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.7.0.0 version, Manage Benefits

 
When running the New Hire Life Event, the elections for Medical, Dental and Vision are suspended incorrectly and system is not creating Element Entries for Employee "Medical" deduction.

STEPS
-----------------------
Process new Hire LE
Enroll in Anthem : Employee + Childrens
Cover the dependents
In Enrollment Results, the coverage is suspended
In Manage Enrollment Activities Birth Certifications are required but none of these is supposed to result in a suspension of benefits


Cause

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