Engage - Can Only Reply To Some Comments, Not Others. (Doc ID 1664600.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

A customer reported that they were unable to reply to comments on certain posts.

Some posts were showing the reply arrow symbol next to each comment, and others did not.

Cause

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