Last updated on MARCH 02, 2017
Applies to:Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.
Is there an issue with the date/time display in Live Help Chat reporting?
We have noticed discrepancies.
For example, there is an email that was sent by the customer 3/16 at 3:06 AM but the response was received 3/15 at 5:45PM.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms