Multiple Creation Requests For the Same User Cause Provisioning Failed With Error HCM-SPML-0021

(Doc ID 1666065.1)

Last updated on APRIL 29, 2014

Applies to:

Oracle Fusion HCM Common Architecture - Version 11.1.7.0.0 and later
Oracle Fusion Application Toolkit - Version 11.1.7.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

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Some users' provisioning failed with error HCM-SPML-0021 null,Unknown Failure in IDM System during Add User Request. Contact your System Administrator.


Steps to reproduce:

1. Load users into fusion application

2. Run Send Pending LDAP Requests process

3. You will find some users not provisioned
When you check the error in the request table, you will see error HCM-SPML-0021
If you check the error in OIM request, you will see IAM-3010201: A Attribute Uniqueness Constraint Violation

Cause

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