Payment Method Drop Down Shows Payment Methods That Are Inactive
(Doc ID 1667480.1)
Last updated on DECEMBER 02, 2022
Applies to:
Oracle Fusion Payables - Version 1.0-Beta and laterOracle Fusion Payments - Version 1.0-Beta and later
Oracle Fusion Payments Cloud Service - Version N/A and later
Oracle Fusion Payables Cloud Service - Version N/A and later
Information in this document applies to any platform.
Symptoms
On : 11.1.7.0.0 version, Manage Payments-Prepare and Record Payments
ACTUAL BEHAVIOR
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Inactive Payment Methods are shown in the Payment Method drop down box when creating a Payment Process Request
EXPECTED BEHAVIOR
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Only active methods should be displayed
STEPS
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The issue can be reproduced at will with the following steps:
1. Payments
2. Submit Payment Process Request
3. Enter required field
4. Go to the Payment Method field, observe the values displayed
BUSINESS IMPACT
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To avoid confusion and mistakes, only active payment methods should be displayed
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |