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Lockbox Receipts Not Available for Reconciliation in Cash Management (Doc ID 1670516.1)

Last updated on JANUARY 11, 2016

Applies to:

Oracle Fusion Cash Management Cloud Service - Version and later
Oracle Fusion Cash Management - Version and later
Information in this document applies to any platform.


On : NA version, Set Up CTM-Define Bank Statement Processing and Reconciliation

Lockbox receipts are not showing up under System Transactions in the Bank Statement Reconciliation page.

The lockbox files that were imported contain ACH, WIRE, & Check payments. None of these are showing up under System Transactions.

Receipts should be available in the System Transactions region of the Bank Statement Reconciliation UI.

The issue can be reproduced at will with the following steps:
1. Navigate to Cash Management > Bank Statements and Reconciliation > Manual Reconciliation.
2. Select the Bank Account, date range, and Transaction Sources 'Receivables'.
3. No receipts appear under System Transactions.

The issue has the following business impact:
Due to this issue, not all transactions on the bank statements can be reconciled.


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