Unable To Create Credit Memo Automatically For Dispute (Doc ID 1670858.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

Created original Invoice
Not Accounted
Not Posted
Not Paid

Raised Dispute and got notification
Credit Memo Request Approval 61 for Customer

After Approval get the error:

Credit Memo Request 61 for Customer01 Requires Manual Entry
FND-1FND-AR_CM_REQUEST_MANUAL
The message, FND-AR_CM_REQUEST_MANUAL, can not be accessed.
Report this problem to an administrator. FND-AR_CM_REQUEST_MANUAl


Cause

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