Not Able To Upload RTF Template For Compensation Change Statement

(Doc ID 1671583.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Set Up Compensation Management

When attempt to upload RTF template for Compensation Change statement, the following error occur

The file size is approx 12 mb which should not be an issue. There are no issue for smaller files.

ERROR
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Error: File Could not be loaded as the file size is too large.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Fusion Application.
2. Attempt to upload the RTF template for Compensation Change statement.
3. Error appear.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload RTF File.

Cause

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