Fusion Applications Reporting and Analytics Pane / OTBI : Incident recorded when attempting to use the Reports and Analytics Pane (Doc ID 1673677.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

Fusion HCM Cloud 11.1.7 - unable to access Fusion Reports and Analytics - Incident occured

ERROR
-----------
An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 153, Server Domain: CommonDomain, Server Instance: HomePageServer_1, Application Name: HomepageApp

STEPS
----------
1. Navigate to Fusion Reports and Analytics Pane
2. Error is displayed on the Reports and Analytics work area (right side of the screen)

BUSINESS IMPACT
Users unable to use Reporting in this Production environment
There is no revenue impact or milestone date and type documented for this issue

Cause

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