Click-to-Call Cloud Service Invites Not Firing Consistently (Doc ID 1674093.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

Issue #1
=======
Ignoring invite prevents invite from showing on subsequent pages. Clicking close 'x' permits other invites to show on subsequent pages.

Expected behaviour: Invites show on all pages no matter whether you ignore the link, or click on the x.

Issue #2
=======
Some not showing on all pages like other national sites

Expected behaviour: Invites should display on all pages like other national sites.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms