Customer Search Operator "Contains" Does Not Work (Doc ID 1674986.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Goal


1. Why does the Customer "Contain" search not work.


2. Why does the "Contain " search not work on partial words

eg. WORK will not match WORKFLOW because WORK is a partial word.

 

Solution

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