Encountering a "The Connection Has Timed Out" Error After 5 Minutes of Loading in Firefox

(Doc ID 1676462.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R1 and later
Information in this document applies to any platform.

Symptoms

Encountering a "The Connection Has Timed Out" error after 5 minutes of loading a large output document that usually takes up to 30 minutes to process.

Changes

Mozilla Firefox was recently upgraded to version 29.

Cause

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