My Oracle Support Banner

Program Builder - Advanced Batch Details Including 'Allow Email To Be Resent To The Same Email Address' Greyed Out (Doc ID 1677433.1)

Last updated on MARCH 06, 2022

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Symptoms

When creating a program and utilizing the Send Batch Email program action, a user sees that the first few options under Batch Details are greyed out. This includes the ability to allow emails to be re-sent to the same email address.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.