Agent Console Becoming Unresponsive

(Doc ID 1679007.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand
Information in this document applies to any platform.


Agents who have upgraded to Java 7 encounter Agent Console not responding when they navigate to the Page-Peek tab.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms