Unable To Delete Site Objects with Error "Cannot be deleted (id = ####) could not be found." (Doc ID 1680319.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When this issue arises, it is not possible to delete Attributes, Commerce Libraries, and/or Util Libraries. When attempting to delete them, an error message appears that will tell that there are references to the variable or library you are deleting. When checking the list of references for the item being deleted, the list will be empty; however, the attribute still cannot be deleted. For example, deleting an attribute:

Reporting Runtime error (class com.bm.xchange.util.BMSystemException): com.bm.xchange.util.BMSystemException: Attribute Cannot be deleted ConfigAttrSet(id = *Some Number*) could not be found.

Changes

 This issue is noticeable when deleting items on a site. It is most commonly caused by doing a large of number of deletes on the site, but this is not always the case.

Cause

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