Issues At Organizational Chart Level

(Doc ID 1680538.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version and later
Information in this document applies to any platform.


Some contacts on a customer do not show in the organization chart.

Expect all contacts to be shown on the organization chart.


The issue can be reproduced at will with the following steps:
1. Navigator - Customers
2. Select or create a customer
3. Add contacts
4. select organization chart


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